FAQ and Help

How do I contact FixdPicks?


Please contact us via email at info@fixdpicks.com. You can also click here to fill out a contact form.




How does FixdPicks work?


FixdPicks utilizes the power of artificial intelligence (AI) to give subscribers the upper hand in sports betting. The proprietary AI model makes predictions on upcoming games and provides subscribers premium picks with a confidence level which represents how confident the AI is in that particular pick hitting. These picks can then be used to bet on the user's preferred betting platform.




What is the FixdBlog?


The FixdBlog is a tool that anyone can use to stay informed on critical NBA games or happenings, get recommendations on hot games, and view training tutorials to boost their win percentage and return on investement (ROI). FixdPicks strives to provide its subscribers with winning picks and strong returns and as such, the blog is recommended for everyone from new bettors all the way up to seasoned veterans.




What sports does FixdPicks provide picks for?


Currently, we only provide picks for the NBA. The development team is currently working on leagues including the NFL and NCAAF. Join our email list for updates and release dates!




Does FixdPicks have an app?


The FixedPicks app is currently being developed for both Apple and Android phones. Learn about it here!




What are cold, warm, and hot picks?


Every pick is graded by the AI on a scale depending on how confident it is in that particular pick hitting. Hot Picks are picks the AI is most confident in and they are the most likely to hit. We strongly recommend these.
Warm Picks the AI is moderately confident in. Althought they are less likely to hit than Hot Picks, if you are looking to take on more risk and bet more games, we recommend using both Hot and Warm Picks together. Cold Picks the AI is the least confident in. If you are looking to take on maximum risk and bet on a lot of games, we recommend using them along with the Hot and Warm Picks. Just below the lines (for mobile), or to the very right of the lines (for desktop), you will find the pick for Spread, Total, and Moneyline. You will also see the words "Hot", "Warm", or "Cold" telling you the confidence level of the pick. A colored bar also shows how confident the pick is.




How do I change the payment method connected to my FixdPicks account?


Subscribers can login to their account to change their payment method.




How do I cancel my FixdPicks subscription?


You can cancel your plan at any time. To do so, go to My Account > My Subscriptions > Cancel Subscription before your next renewal date to avoid future charges.




What if I'm not seeing any emails from FixdPicks?


Check your spam or promotions folder for our emails that unintentionally ended up there and add info@fixdpicks.com to your contact list.




What if a loved one or I has a gambling problem?


If you or a loved one has a gambling problem, call the National Problem Gambling Helpline at 1-800-522-4700.




What are the payment options?


PayPal is currently the only option to make a secure payment. FixdPicks is currently working on adding other methods including a credit card option.




What is our data policy?


Keeping your data secure, especially data involving your wager amounts, your picks, your bankroll, and sportsbook login credentials is our number one priority.

FixdPicks will…

Never have access to your sportsbook login credentials.

Never have access to your wager amounts, your picks, or bankroll information.

Never sell your data for profit.

To give you a more personalized experience on the platform, FixdPicks will collect data on your favorite teams, leagues, and bet types.